Help Desk
This page lists help resources for my clients.
Remote Control
This small program will connect to my server and let me take remote control of your PC. Your PC may report that the program contains a virus, it is not.
Alternative options:
- Skype now offers screen sharing (Windows and Mac versions only)
- ShowMyPC for Windows or Mac
Free Programs
- Anti-Virus with Firewall: Comodo for Windows
- Anti-Malware: Malwarebytes
- KeePass for securely storing passwords and other info
Google Pack
Google also has a package of free programs (all of which I use or have used). This is a great timesaver if you are setting up a new PC. The pack currently contains (as of 11/2009):
- Skype: Talk, chat and share your screen
- Picasa: Organise your photos
- Google Chrome Web Browser
- Google Apps: Gmail, Calendar, Docs etc.
- Spyware Doctor with Anti-Virus
- Adobe Reader: Read PDF files
- Google Earth
- Google Toolbar for IE
- Google Desktop
- Google Talk
- Firefox with Google Toolbar
- RealPlayer: Media and radio player
Other advantages of using Google’s Pack are that it auto-updates the programs and lets you choose which ones to install. Only available for Windows XP and above. All programs are free and NOT trial versions.
Download from pack.google.com